Not as bad as I thought. Had to call twice (this was company business, BTW). The voice used for their automated system seems random–there’s at least one female and one male voice.

Both the agents were female native English speakers, and understood everything I said. Definitely an added bonus. Although getting “Bob” from Sri Lanka would have made a more interesting story.

Right now, I’m on the phone with United Airlines. Or will be eventually. After navigating through a voice navigation system which understood half of what I said (American’s is much better), I’m on hold for a human agent. Said human will probably be from Sri Lanka and also understand only half of what I say.

In other words, Liquid Egg Product is a good source for news about the ridiculously obese.