An unsettling experience

So I went into Home Depot to get some keys cut. Upon walking into the store, a lady smiled and greeted me, asking me what I needed. She directed me exactly where I needed to go and had someone ready to take my order when I got there. The key cutter was polite and efficient, and I was quickly on my way.
Frankly, it was a disorienting experience for a place where the standard is for employees to ignore the customer, instead engaging in conversation and gossip with each other. The only proof I have that this trip was not a hallucination is a receipt, which has an actual Home Depot logo on the top.



